Easy ReturnsOn Object Particolare items can be returned within 15 working days from the delivery of your order. Please know that the return taxes are paid by the recipient.
How to request your return:
To return an order on Object Particolare is very simple! Here you find the few steps to follow:
- Open our contact form and write to us. State the products you want to return, the reason.
- Prepare your shipping box. The products must be returned in their original packaging to protect them adequately.
- Refund will be released within 14 days from the arrival of the box at our warehouse. Please know that the re-import taxes are deducted from the refund. These custom taxes can be expensive depending the country.
Do I have to pay for returning an item?
Return shipping cost is at your expenses and will be withhold from the total amount of the refund, custom taxes included.
In case you’ve received a different product or damaged, return will be entirely at our expenses.
Why do I have to specify a reason for return?
On Object Particolare it’s not necessary to state your return’s request, however knowing what you didn’t like about our services or our products will be very helpful for us to make your experience with Object Particolare better.
Are exchanges possible?
Please note that exchanges are not possible.
To receive a new product you can process the return and order a new item.
Why is important that the returned products must be well packed?
In case the returned product will be damaged, ruined or with evident signs of use, they won’t be able to accept the return.